Mahr | Legal

Privacy Statement

Fundamental information

The Internet offering on the domains www.mahr.com and other top level domains as well as the subdomains metrology.mahr.com, metering.mahr.com and motion.mahr.com (hereinafter collectively referred to as: website) and the body responsible for data protection is Mahr GmbH, Carl-Mahr-Str. 1, 37073 Göttingen (hereinafter referred to as: Mahr Group).

The purpose of this privacy statement is to inform the users of this website as to the kind of personal information collected and used by the Mahr Group as well as its scope and purpose.

For contact information please refer to our legal information.

The Mahr Group takes the protection of your data very seriously and handles your personal data confidentially and in accordance with statutory regulations. Changes may be made to this privacy statement as a result of new technologies and the constant development of this website. We recommend that you read the privacy statement again at regular intervals.

Definitions of the terms used (e.g. "personal data" or "processing") can be found in Art. 4 of the GDPR.

Access data

Based on its legitimate interest (see Art. 6 para. 1 lit. f. GDPR), the Mahr Group collects data regarding access to the website and stores this data as "server log files" on the website server. The following data are recorded in this way:

  • website visited
  • time at time of access
  • amount of data sent in bytes
  • source/link that led you to the site
  • browser used
  • operating system used
  • IP address used

The server log files are stored for a maximum of 7 days and then deleted. The data is stored for security reasons, e.g. to be able to resolve cases of abuse. If data must be kept to be used as proof, the data are exempt from deletion until the incident has been resolved.

 

Range measurement & cookies

This website uses cookies for pseudonymized range measurement, which are transmitted to the user’s browser either from our server or the server of third parties. Cookies are small files which are stored on your end device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website.

If you do not want cookies to be stored on your end device for range measurement, you can object to the use of these files here:

Common browsers offer the setting option not to allow cookies.

Important: There is no guarantee that you will be able to access all of this website’s functions without restrictions if you decide to use these settings.

Collection and processing of personal data

The Mahr Group only collects, uses and passes on your personal data if this is permitted by law or if you consent to the collection of data.

Personal data is any information that serves to determine your person and which can be traced back to you - for example your name, your e-mail address and telephone number.

You can also visit this website without providing any personal information. However, to improve our online offering, we do store your access data (without personal reference) to this website. This access data may include, for example, the file you requested or the name of your Internet provider. No details specific to you can be determined due to the anonymization of the data.

CRM tools are used to collect and process personal data.

In marketing, the data is used to:

  • support internal market research at Mahr
  • support customers and interested parties with promotions and offers.

In sales and order processing the data is used to:

  • make products and services available (offers/orders)
  • complete projects
  • check creditworthiness to eliminate insecure methods of payment for orders
  • process customer requirements and requests
  • use digital services such as online shops.

When it comes to service, the data is used to:

  • register and process complaints

handle application data.

When you take the opportunity to apply online on our website, you are providing us with your personal data. For more detailed information go to "Processing of applicant data".

SSL or TLS encryption

For security reasons, and to protect the transmission of the confidential content you send to us as the site operator, our website uses SSL and TLS encryption. This means that data that you transmit via this website cannot be read by third parties. You can recognize an encrypted connection by the "https://" address line of your browser and the lock symbol in the browser line.

Registration on this website
You can register on our website to use certain functions. The transmitted data is used exclusively for the purpose of using the respective offer or service. Mandatory information requested during registration must be provided in full, otherwise we will decline your registration.

We will notify you by e-mail of any important changes, such as technical problems. The e-mail will be sent to the address you entered during registration.

The data entered during registration is processed on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You may revoke this consent at any time. An informal notification via e-mail is sufficient for this purpose. The legitimacy of the data processing already carried out remains unaffected by the revocation.

We store the data collected during registration for the period of time you are registered on our website. Your data is deleted if you cancel your registration. Legal retention periods remain unaffected.

Handling of contact data

If you contact the Mahr Group using the contact options offered, your data will be stored for the purpose of processing and responding to your enquiry. This data will not be passed on to third parties without your consent.

Data transmission for the purchase and dispatch of goods upon conclusion of contract

Personal data will only be transferred to third parties if necessary in the context of contract processing. Third parties may include payment service providers or logistics companies, for example. No further data transfer will occur unless you have given your express consent.

The basis for data processing is Art. 6 para. 1 lit. b of the GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Comments and posts

Your IP address will be saved if you leave a post or comment on this website. This is done on the basis of our legitimate interests in accordance with Art. 6 para. 1 lit. f. of the GDPR and acts as security measure for the Mahr Group.

If your comment is in violation of the law, we can be prosecuted for it. For this reason, it is in our interest to know the identity of the person who authored the comment or post.

Google Analytics

On the basis of our legitimate interests in the optimization and analysis of our online offering as defined in Art. 6 para. 1 lit. f. of the GDPR, this website uses the "Google Analytics" service, which is provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). The service (Google Analytics) uses "cookies" - text files which are stored on your end device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.

Google LLC complies with European data protection law and is certified under the Privacy Shield Agreement: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

IP anonymization is used on this website. User IP addresses are shortened within the member states of the EU and the European Economic Area and in the other states party to the agreement. In isolated cases only, the IP address is initially transmitted in full to a Google server in the USA and abbreviated there. This abbreviation eliminates the personal reference of your IP address. The user IP address transmitted by the browser is not combined with other data stored by Google.

As part of the agreement on commissioned data between us as website operator and Google Inc., the latter uses the information collected to evaluate website use and website activity and provides services associated with Internet use.

The data collected by Google on our behalf are used to evaluate the use of our online offering by individual users, e.g. to create reports regarding the activity on the website in order to improve our online offering.

You can prevent your device from storing cookies by selecting the appropriate settings in your browser. There is no guarantee that you will be able to access all of this website’s functions without restrictions if your browser does not permit cookies.

You can also use a browser plugin to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link will take you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=de

Or, just click on this link https://tools.google.com/dlpage/gaoptout?hl=de to prevent Google Analytics from collecting data about you from this website. When you click on the link above you download an "opt-out cookie". Your browser must thus allow the storage of cookies for this purpose. If you regularly delete your cookies, you will need to click on the link again each time you visit this website.

You can find more information about how Google Inc. uses data here:

Google AdWords and Google Conversion Tracking

Our website uses Google AdWords. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States.

AdWords is an online advertising program. Conversion tracking is part of our online advertising program. When you click on an ad placed by Google, a cookie is placed for conversion tracking. Cookies are small text files that your web browser stores on your end device. Google AdWords cookies become invalid after 30 days and do not personally identify users. The cookie tells Google and us that you have clicked on an advertisement and been redirected to our website.

Every Google AdWords customer receives a different cookie. The cookies cannot be traced via the websites of AdWords customers. Conversion cookies are used to generate conversion statistics for AdWords customers who use conversion tracking. AdWords customers can find out how many users clicked on their ad and were redirected to pages with conversion tracking tags. However, AdWords customers do not receive any information that allows them to personally identify users. If you do not wish to participate in tracking, you can object to its use. Simply disable the conversion cookie in your browser’s user settings. This information is then not included in the conversion tracking statistics.

The storage of "conversion cookies" is based on Art. 6 para. 1 lit. f of the GDPR. As website owners, we have a legitimate interest in analyzing user behavior in order to optimize our website and advertising.

For details about Google AdWords and Google conversion tracking, please see the Google Privacy Policy: https://www.google.de/policies/privacy/.

Modern web browsers allow you to monitor, restrict or prevent the placement of cookies. Disabling cookies may reduce the functionality of our website.

 

HubSpot

On this website we use HubSpot, a service provided by HubSpot Inc. (25 First Street, 2nd Floor, Cambridge, MA 02141 USA), for our online marketing activities. HubSpot is an integrated software solution for web content management and marketing automation that covers various aspects of our online marketing. This includes but is not limited to:

  • e-mail marketing (newsletters and automated mailings such as those used to provide downloads)
  • reporting (e.g. traffic sources, accesses, etc.)
  • contact management (e.g. user segmentation & CRM)
  • landing pages & contact forms

On some of our pages, you can fill out a form which allows you to download content that we have developed (e.g. brochures, white papers or software). In this case, we collect contact information and, if applicable, information regarding the demographics and origin of our visitors. This information is stored on HubSpot's servers. We can use this stored data to contact our visitors and find out in advance which of our services might be of interest to them.

HubSpot Inc. is an American software company with a subsidiary in Ireland (Two Dockland Central, Guild Street, Dublin 1, Ireland). The company is certified under the terms of the EU-U.S. Privacy Shield framework and is subject to the TRUSTe privacy seal.

More information about HubSpot’s privacy policy
More information from
HubSpot regarding EU data protection regulations
More information about the cookies used by HubSpot can be found
here & here



Use of social media plug-ins from Facebook

Based on our legitimate interest in the analysis, optimization and operation of our online offering (in accordance with Art. 6 para. 1 lit. f. of the GDPR), this website uses the Facebook social plugin operated by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). You can recognize the plugins by the Facebook logo as well as terms such as "Like" and "Share" in the Facebook colors (blue and white). Follow this link for information about all Facebook plugins: https://developers.facebook.com/docs/plugins/

Facebook Inc. complies with European data protection law and is certified under the Privacy Shield agreement: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active

The plugin establishes a direct connection between your browser and the Facebook servers. The website owner has no influence whatsoever on the nature and scope of the data that the plugin transmits to the Facebook Inc. servers. For more information, see: https://www.facebook.com/help/186325668085084

The plugin informs Facebook Inc. that you have visited this website as a user. Your IP address may be stored. If you are logged in to your Facebook account while visiting this website, the information mentioned will be linked to your Facebook account.

If you use the plugin functions - by sharing or "liking" a post, for example - the corresponding information is also transmitted to Facebook Inc.

If you want to prevent Facebook Inc. from linking this data to your Facebook account, please log out of Facebook before visiting this website and delete the stored cookies. You can activate other settings for data processing for advertising purposes or object to the use of your data for advertising purposes via your Facebook profile. You can access the settings here:

Refer to Facebook’s data protection guidelines to find out what data they collect, use and process for what purpose and to what extent as well as to find out which rights and setting options are available to you for the protection of your privacy. The guidelines are available here: https://www.facebook.com/about/privacy/

Twitter plugin

Our website uses Twitter features. The provider is Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.

When you use Twitter and its "retweet" function, websites you visit are linked to your Twitter account and published in your Twitter feed. Data is transmitted to Twitter in the process. We have no knowledge of the content of the transmitted data or the use of this data by Twitter. For more details, refer to the Twitter privacy policy: https://twitter.com/privacy.

You can change your privacy settings on Twitter: https://twitter.com/account/settings

Newsletter subscription

The Mahr Group puts out a newsletter to keep you informed about current events and offers. If you would like to subscribe to the newsletter, you must provide a valid e-mail address. By subscribing to the newsletter, you agree to receive the newsletter and you agree to the procedures as explained.

Revocation and termination: You can withdraw your consent to receive the newsletter at any time, effectively cancelling the newsletter subscription. After your subscription is cancelled your personal data will be deleted. Your consent to receive the newsletter expires at the same time. You can find the link to cancel your subscription at the end of each newsletter.

Product recommendations

The Mahr Group regularly sends you product recommendations by e-mail, independently of the newsletter. This allows us to send you information about products in our range that may interest you based on goods or services you have recently purchased from us. We comply strictly with all legal requirements in the process. You can object to this at any time without incurring any costs other than the transmission costs in accordance with the basic rates. To object, simply send a text message to the contact info mentioned in clause 1 (e.g. e-mail, fax, letter). There is also, of course, an unsubscribe link in every e-mail.

The legal basis for this is the legal permission pursuant to Art. 6 para. 1 pg. 1 f) of the GDPR in conjunction with § 7 para. 3 of the German Act against Unfair Competition [UWG].

Rights of the user

As a user you have the right to obtain information free of charge about which personal data of yours has been stored. You also have the right to have incorrect data corrected and to limit the processing of your personal data or have it deleted. If applicable, you can also exercise your right to data portability.

In this case please send an e-mail to the following address: privacy-protection@mahr.de

If you suspect that your data has been processed unlawfully, you can lodge a complaint with the responsible supervisory authority.

Deletion of data

Unless your request conflicts with a legal obligation to retain data (e.g. data retention), you have the right to have your data deleted. Data stored by us will be deleted when no longer required for the intended purpose and in the absence of statutory retention periods. If the data cannot be deleted because it is required for permissible legal purposes, data processing will be restricted. In this case the data will be blocked and not processed for other purposes.

Right of objection

Users of this website may exercise their right to object and object to the processing of their personal data at any time.

If you wish to correct, block, delete or obtain information about the personal data stored about you or if you have any questions regarding the collection, processing or use of your personal data or if you wish to revoke any consents you may have given, please send an e-mail to the following address:

privacy-protection@mahr.de

Data Protection Officer

Mrs. M. Reuter, attorney
Phone: 0551 53 11 924
Email: datenschutz@mahr.de

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